OpenAM is very commonly used with the Kerberos and SPNEGO protocols to provide seamless authentication inside a company's network.
Those are the protocols used by OpenAM's Windows Desktop SSO module. It is extremely convenient : no need to input a password, you are automatically logged in.
When we deployed Kerberos, we usually face an issue with devices not configured for Kerberos authentication : phones, tablets, macbooks or Windows computers that were not configured by the company's administrators. Those users would see an "HTTP 401" error when attempting to authenticate to Kerberos.
If you did not change your default error page, it would look like this on Apache Tomcat :
The usual workaround is to edit the default 401 error page to redirect the user to a different authentication solution.
The problem with this method is that the user's original request is lost : OpenAM will not know anymore what application the user wanted to access. The usual solution is either to redirect the user arbitrarily to the most commonly used application, or to display a list of applications for the user to choose from.
We came around a better way to do this, without losing the user's original request. Here is how it works :
  • When the user fails the Kerberos authentication, a custom 401 page is displayed to the user. This 401 page sends the user back to the page he was trying to access (the login form), but with an additional request in the query string.
  • When the user hits this page, he is redirected to . The last parameter is added by the custom 401 page.
  • A custom filter added in OpenAM's web.xml detected the ignoreHttpCallback parameter and injects a fake Authorization header into the request, to make OpenAM believe that the client is trying to use Kerberos
  • With this, the Windows Desktop SSO module is started, and its authentication fails. If you have another module in the authentication chain (typically an Active Directory module), it will be used instead of the Windows Desktop SSO module.
Note that for this workaround to work, you must use an authentication chain containing the Windows Desktop SSO module (in level SUFFICIENT) and another fallback module, such as Active Directory, also in level SUFFICIENT.

Here is the code of a simple custom 401 error page :

<%@ page language="java" isErrorPage="true" contentType="text/html; charset=UTF-8" pageEncoding="UTF-8" %>
    String redirectURL = null;
    try {
        redirectURL = request.getAttribute("javax.servlet.forward.request_uri") + "?" + request.getAttribute("javax.servlet.forward.query_string") +
    } catch (Exception e) {
        throw new RuntimeException("Unable to generate target URL", e);
        response.addHeader("WWW-Authenticate", "Negotiate");
    <meta http-equiv="refresh" content="1; <%=redirectURL%>"/>
<h1>Error during transparent authentication.</h1>
<p>You will be automatically redirected to the login/password fallback.</p>
<p>If the redirection does not happen, please <a href="<%=redirectURL%>">click here for manual redirection</a>.</p>

And here is the code of the HttpFilter we use to simulate a Kerberos ticket, based on the ignoreHttpCallback parameter :

public class KerberosFallbackFilter implements Filter {
	private static final String IGNORE_PARAMETER = "ignoreHttpCallback";

        public void doFilter(ServletRequest request, ServletResponse response, FilterChain chain) throws IOException, ServletException {
          if (request.getParameter(IGNORE_PARAMETER) != null) {
            request = new AuthorisationHeaderEnhancedRequest((HttpServletRequest) request);
		chain.doFilter(request, response);

	public class AuthorisationHeaderEnhancedRequest extends HttpServletRequestWrapper {
		private static final String AUTHORIZATION_HEADER = "Authorization";
		private static final String FAKE_HEADER = "Negotiate FAKE_HEADER";

		public AuthorisationHeaderEnhancedRequest(HttpServletRequest req) {

		public String getHeader(String key) {
			if (key != null && key.trim().equalsIgnoreCase(AUTHORIZATION_HEADER)) {
				return FAKE_HEADER;
			} else {
				return super.getHeader(key);